Last Updated: 01 January 2026
Website: https://www.bbqdubai.ae
Business Name: BBQ Dubai (operated by ESCAPE PLAN DEVELOPMENTS IFZO)
Registered Address: Dubai, United Arab Emirates
Trade Licence No.: 75936
Contact Email: info@bbqdubai.ae
1. Acceptance of Risk and Responsibility
By purchasing, receiving, installing, assembling, or using any product sold by BBQ Dubai, you expressly acknowledge and agree that:
-
Outdoor cooking and heating equipment involves open flame, gas, heat, combustion, and pressurized fuel
-
These products carry inherent risks including fire, explosion, burns, property damage, serious injury, and death
-
You assume full responsibility for safe installation, inspection, operation, and maintenance
All products are used entirely at the customer’s own risk.
BBQ Dubai and ESCAPE PLAN DEVELOPMENTS IFZO accept no responsibility for consequences arising from improper or unsafe use.
2. No Installation or Technical Services Provided
BBQ Dubai:
-
Does not provide installation, gas connection, assembly, certification, inspection, or technical setup services
-
Does not supervise or approve any installer
-
Does not certify gas safety compliance at any property
All installation and connection work must be performed by a properly qualified and licensed technician where required by UAE regulations.
Any installer recommendation we provide is:
-
Informational only
-
A third-party referral
-
Not an endorsement
-
Not an agency relationship
We are not liable for any acts, omissions, errors, or negligence of third-party installers or contractors.
3. Customer Installation Obligations
The customer is solely responsible for ensuring:
-
Installation complies with all UAE laws, codes, and civil defense requirements
-
Manufacturer manuals are followed exactly
-
Correct gas type, regulator, hose, fittings, and pressure ratings are used
-
All gas connections are leak-tested before each use
-
Adequate ventilation and clearance distances are maintained
-
Fire-safe positioning away from combustible materials
Failure to meet these obligations:
-
Voids all warranty coverage
-
Transfers all risk to the customer
4. Intended Use Limitation
Unless explicitly stated otherwise in writing, all products are:
-
Designed for residential outdoor use only
-
Not approved for commercial, catering, rental, or event use
-
Not approved for indoor or enclosed-space use
Prohibited uses include:
-
Indoor operation
-
Garage or enclosed patio use
-
Tent or canopy use without ventilation
-
Marine or boat installation unless explicitly rated
-
Modification of burners, valves, or gas systems
Use outside intended scope is entirely at user risk.
5. Fuel, Gas, and Combustion Risk Disclaimer
Customers bear full responsibility for:
-
Correct fuel selection
-
Proper LPG cylinder storage
-
Safe refueling practices
-
Regulator compatibility
-
Hose condition and expiry checks
-
Leak testing before operation
BBQ Dubai is not liable for:
-
Gas leaks
-
Explosions
-
Flashback fires
-
Regulator failures
-
Cylinder defects
-
Fuel contamination
These risks are fully assumed by the user.
6. Maintenance Duty and Environmental Exposure
Outdoor cooking equipment requires continuous care.
The customer is solely responsible for:
-
Regular cleaning
-
Grease removal
-
Burner inspection
-
Rust prevention
-
Corrosion control
-
Weather protection
-
Proper covering and storage
Damage caused by:
-
Rust
-
Corrosion
-
Coastal air
-
Humidity
-
Sand
-
Chemical cleaners
-
Weather exposure
-
Neglect
is not a product defect and is not our responsibility.
7. No Safety Guarantee
BBQ Dubai does not guarantee that:
-
Any product is fail-proof
-
Any product is hazard-free
-
Any product eliminates fire risk
-
Any product prevents injury
Safe operation depends entirely on:
-
Proper installation
-
Correct fuel handling
-
User vigilance
-
Ongoing maintenance
8. Injury, Damage, and Death Disclaimer
To the maximum extent permitted by UAE law:
BBQ Dubai and ESCAPE PLAN DEVELOPMENTS IFZO shall not be liable for:
-
Personal injury
-
Death
-
Burns
-
Fire damage
-
Explosion damage
-
Property loss
-
Business interruption
-
Indirect losses
-
Consequential damages
-
Third-party claims
arising from:
-
Installation
-
Assembly
-
Gas connection
-
Use or misuse
-
Modification
-
Neglect
-
Improper storage
-
Environmental exposure
9. Liability Cap
Where liability cannot be legally excluded, it is strictly limited to:
The original purchase price of the product only.
No labor, installation, removal, transport, or consequential costs are covered.
10. Customer Indemnity
You agree to fully indemnify and hold harmless:
-
BBQ Dubai
-
ESCAPE PLAN DEVELOPMENTS IFZO
-
Directors
-
Employees
-
Affiliates
-
Suppliers
against any claims, damages, legal actions, costs, or expenses (including legal fees) arising from:
-
Your installation
-
Your use
-
Your misuse
-
Your modification
-
Your failure to follow instructions
-
Third-party installer actions
11. Manufacturer Manuals Control
Manufacturer manuals and safety instructions:
-
Override all marketing materials
-
Must be read before assembly
-
Must be followed at all times
Failure to follow manufacturer instructions:
-
Voids warranty
-
Transfers all operational risk to the customer
12. No Professional Advice
All guidance provided by BBQ Dubai (website, chat, email, phone, social media) is:
-
General informational guidance only
-
Not engineering advice
-
Not gas safety advice
-
Not installation certification
Customers must consult qualified professionals.
13. Statutory Rights
Nothing in this disclaimer removes mandatory consumer rights under applicable UAE consumer protection law where exclusion is not legally permitted.
If you want, next I can:
✅ Merge this with your Shipping & Warranty page into one master policy
✅ Convert to Shopify legal page format
✅ Add cross-references so warranty exclusions align perfectly
✅ Add a short installer waiver form you can send customers before delivery.
